Refund policy

We are unable to accept returns due to a change of mind as the boards are made to order.

30-Day Money-back Guarantee

Rest assured, however, that with our 30-day money-back guarantee policy, we will replace or refund any orders that arrive faulty or damaged within 30 days of the order date. 

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@deckart.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will make sure we reach a satisfactory solution, which may include a replacement or refund.